Janette Dill, PhD
Associate Professor, Division of Health Policy and Management

Contact Info
Associate Professor, Division of Health Policy and Management
PhD, Sociology, University of North Carolina-Chapel Hill, Chapel Hill, NC, 2011
MA, Sociology, University of North Carolina-Chapel Hill, Chapel Hill, NC, 2008
MPH, Health Policy and Management, University of North Carolina, Chapel Hill, NC, 2008
BA, Psychology, Wheaton College, Wheaton, IL, 2002
Summary
My research focuses on the health care workforce, with an emphasis on low- and middle-skill health care workers. I study the use of credentialing and career ladders in health care settings to improve worker skills and quality of care, and the rewards to workers for participation. I also study the use of low- and middle-skill workers in care teams across different health care settings.
Expertise
Health care workforce; low- and middle-skill health care workers; human resource practices and policies; career mobility in health care organizations
Research
Publications
Dill, Janette, Jennifer C. Morgan, Emmeline Chuang, and Chivon Mingo (forthcoming). Medical assistants in primary care: Evaluating role redesign efforts. Medical Care Research and Review.
Dill, Janette and Adrianne Frech (2018). “Providing for a family in the working class: Gender and employment after the birth of a baby.” Social Forces.https://doi.org/10.
Dill, Janette and Jennifer C. Morgan. 2017. “Employability among low-level workers: Organizational expectations and practices in the U.S. health care sector.” Human Relations 71(7):1001-1022.
Dill, Janette, Rebecca Erickson, and James Diefendorff. 2016.“Motivation and care dimensions in caring labor: Implications for nurses’ well-being and employment outcomes.”Social Science and Medicine 167: 99-106.
Dill, Janette, Kim Price-Glynn, and Carter Rakovski. 2016. “Does the ‘glass escalator’ compensate for the devaluation of care work occupations? The careers of men in low- and middle-skill health care jobs. Gender and Society 30(2): 334-360.
Teaching
Teaching Areas
Human Relations