Dori Cross, PhD

Assistant Professor, School of Public Health

Dori Cross

Contact Info

Office Phone 612-301-2570

Office Address:
Phillips-Wangensteen Building, 15-230

Mailing Address:
420 Delaware St. SE
MMC 729
Minneapolis, MN 55455

Assistant Professor, School of Public Health

PhD, Health Services Organization and Policy (Cognate: Organizational Studies), University of Michigan, 2018

BSPH, BA Health Policy and Management, Economics, University of North Carolina, 2010


My research seeks to understand and promote organizational changes that improve care coordination and transitions of care for complex patient populations. My interdisciplinary training combines organizational studies, implementation/improvement science, and informatics. I enjoy using EHR-generated data and creative mixed methods approaches to explore use and evaluation of health information technology, team-based approaches to care, and organizational capacity for change and innovation in response to a constantly evolving delivery system landscape. 


Health Information Technology, Health Information Exchange, Care Transitions, Delivery System Reform, Implementation Science, Mixed Methods


Research Funding Grants

Use of Electronic Health Record (EHR) Data to Optimize Team-based Care (KL2 TR002492)
Award Dates: August 2021- July 2024
Sponsoring Organization: NIH National Center for Advancing Translational Sciences;
University of Minnesota Clinical and Translational Science Institute
Description: Advance implementation science methods using EHR metadata; Develop and test novel approaches for evaluating interdependent team behaviors with respect to EHR use and shared patient care responsibilities

Preferred Hospital-SNF Relationships and Variation in Information Sharing Practices: Impact on Care Transitions for Persons with AD/ADRD (R03 AG072215)
Award Dates: June 2021-May 2023
Sponsoring Organization: NIH National Institute of Aging (NIA)
Description: Investigate transitional care practices, including information sharing, that impede or support high-quality care for patients with Alzheimer’s or other dementias


Adler-Milstein, J, K Raphael, TA O’Malley, and DA Cross. Information Sharing between Hospitals and Skilled Nursing Facilities to Support Care Transitions: A National Survey. JAMA Open, (2021) 4(1):e2033980.

Cross, DA, JS McCullough, J Banaszak-Holl, and J Adler-Milstein. Health information exchange between hospital and skilled nursing facilities not associated with lower readmissions. Health Services Research, (2019) 54(6): 1335-1345.

Everson, JB and DA Cross. Mind the Gap: The Potential of Alternative Health Information Exchange. American Journal of Managed Care, (2019) 25(1): 32-38.

Cross, DA, P Nong, GR Cohen, CH Lemak, A Linden and J Adler-Milstein. Practice Strategies to Improve Primary Care for Chronic Disease Patients under a Pay-For-Value Program. Healthcare, (2019) 7(1): 30-37.

Cross, DA (2018). Contextual factors affecting implementation of team-based primary care: A scoping review.In McDermott, A., Exworthy, M., and Kitchener, M. (Eds), Attaining, sustaining and spreading improvement: Art or Science?Basingstoke; Palgrave Macmillan.

Cross, DA, GR Cohen, CH Lemak and J Adler-Milstein. Outcomes for High-Needs Patients: Practices with a Higher Proportion of these Patients Have an Edge. Health Affairs, (2017)36(3):476-84.

Cross, DA, SC Lin and J Adler-Milstein. (2015). Assessing Payer Perspectives on Health Information Exchange. Journal of the American Medical Informatics Association, Published Online July 3, 2015


Teaching Areas

Health Informatics


In The News

SPH News

In The Media

  • Health information exchange between SNFs, hospitals deemed underused, rudderless (McKnight's Long-term Care News)
  • Research Brief: Primary care strategies to improve health of chronic disease patients (UMN News)
  • Primary care strategies to improve health of chronic disease patients (Medical Xpress)