Dori Cross, PhD
Assistant Professor, Division of Health Policy & Management
PhD, Health Services Organization and Policy (Cognate: Organizational Studies), University of Michigan, 2018
BSPH, BA Health Policy and Management, Economics, University of North Carolina, 2010
My research seeks to understand and promote organizational changes that improve care coordination and transitions of care for complex patient populations. My interdisciplinary training combines organizational studies, implementation/improvement science, and informatics. I enjoy using EHR-generated data and creative mixed methods approaches to explore use and evaluation of health information technology, team-based approaches to care, and organizational capacity for change and innovation in response to a constantly evolving delivery system landscape.
Health Information Technology, Health Information Exchange, Care Transitions, Delivery System Reform, Implementation Science, Mixed Methods.