
Dori Cross, PhD
Assistant Professor, Division of Health Policy & Management
Education
PhD, Health Services Organization and Policy (Cognate: Organizational Studies), University of Michigan, 2018
BSPH, BA Health Policy and Management, Economics, University of North Carolina, 2010
612-301-2570
Summary
My research seeks to understand and promote organizational changes that improve care coordination and transitions of care for complex patient populations. My interdisciplinary training combines organizational studies, implementation/improvement science, and informatics. I enjoy using EHR-generated data and creative mixed methods approaches to explore use and evaluation of health information technology, team-based approaches to care, and organizational capacity for change and innovation in response to a constantly evolving delivery system landscape.
Expertise
Health Information Technology, Health Information Exchange, Care Transitions, Delivery System Reform, Implementation Science, Mixed Methods.
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